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MLA
GAO, SHIJIA, and DONGMING XU. “An Intelligent Agent-Assisted Logistics Exception Management Decision Support System: a Design-Science Approach.” Information Systems Foundations: The Role of Design Science, edited by Dennis N. Hart and Shirley D. Gregor, ANU Press, Canberra, 2010, pp. 189–212. JSTOR, www.jstor.org/stable/j.ctt24h3z6.12. Accessed 12 Aug. 2020.
APA
GAO, S., & XU, D. (2010). An intelligent agent-assisted logistics exception management decision support system: A design-science approach. In Hart D. & Gregor S. (Eds.), Information Systems Foundations: The Role of Design Science (pp. 189-212). Canberra: ANU Press. Retrieved August 12, 2020, from www.jstor.org/stable/j.ctt24h3z6.12
CHICAGO
GAO, SHIJIA, and DONGMING XU. "An Intelligent Agent-assisted Logistics Exception Management Decision Support System: A Design-science Approach." In Information Systems Foundations: The Role of Design Science, edited by Hart Dennis N. and Gregor Shirley D., 189-212. Canberra: ANU Press, 2010. Accessed August 12, 2020. www.jstor.org/stable/j.ctt24h3z6.12.

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