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MLA
“INTRODUCTION.” ISO19770-1:2012 SAM Process Guidance: A Kick-Start to Your SAM Programme, by RORY CANAVAN, IT Governance Publishing, Ely, Cambridgeshire, 2012, pp. 9–12, www.jstor.org/stable/j.ctt5hh4vd.6. Accessed 7 Aug. 2020.
APA
CANAVAN, R. (2012). INTRODUCTION. In ISO19770-1:2012 SAM Process Guidance: A kick-start to your SAM programme (pp. 9-12). Ely, Cambridgeshire: IT Governance Publishing. Retrieved August 7, 2020, from www.jstor.org/stable/j.ctt5hh4vd.6
CHICAGO
CANAVAN, RORY. "INTRODUCTION." In ISO19770-1:2012 SAM Process Guidance: A Kick-start to Your SAM Programme, 9-12. Ely, Cambridgeshire: IT Governance Publishing, 2012. Accessed August 7, 2020. www.jstor.org/stable/j.ctt5hh4vd.6.

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