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“THE ISO19770-1: 2012 FRAMEWORK.” ISO19770-1:2012 SAM Process Guidance: A Kick-Start to Your SAM Programme, by RORY CANAVAN, IT Governance Publishing, Ely, Cambridgeshire, 2012, pp. 17–46, Accessed 10 Aug. 2020.
CANAVAN, R. (2012). THE ISO19770-1: 2012 FRAMEWORK. In ISO19770-1:2012 SAM Process Guidance: A kick-start to your SAM programme (pp. 17-46). Ely, Cambridgeshire: IT Governance Publishing. Retrieved August 10, 2020, from
CANAVAN, RORY. "THE ISO19770-1: 2012 FRAMEWORK." In ISO19770-1:2012 SAM Process Guidance: A Kick-start to Your SAM Programme, 17-46. Ely, Cambridgeshire: IT Governance Publishing, 2012. Accessed August 10, 2020.

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