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MLA
FRANKLIN, MELANIE. Managing Business Transformation: A Practical Guide. IT Governance Publishing, 2011, www.jstor.org/stable/j.ctt5hh50s, Accessed 31 May 2020.
APA
FRANKLIN, M. (2011). Managing Business Transformation: A Practical Guide. Ely, Cambridgeshire: IT Governance Publishing. Retrieved May 31, 2020, from www.jstor.org/stable/j.ctt5hh50s
CHICAGO
FRANKLIN, MELANIE. Managing Business Transformation: A Practical Guide. Ely, Cambridgeshire: IT Governance Publishing, 2011. Accessed May 31, 2020. www.jstor.org/stable/j.ctt5hh50s.

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