“INTRODUCTION.” Managing Business Transformation: A Practical Guide, by MELANIE FRANKLIN, IT Governance Publishing, Ely, Cambridgeshire, 2011, pp. 10–12, www.jstor.org/stable/j.ctt5hh50s.5. Accessed 18 Jan. 2021.
FRANKLIN, M. (2011). INTRODUCTION. In Managing Business Transformation: A Practical Guide (pp. 10-12). Ely, Cambridgeshire: IT Governance Publishing. Retrieved January 18, 2021, from http://www.jstor.org/stable/j.ctt5hh50s.5
FRANKLIN, MELANIE. "INTRODUCTION." In Managing Business Transformation: A Practical Guide, 10-12. Ely, Cambridgeshire: IT Governance Publishing, 2011. Accessed January 18, 2021. http://www.jstor.org/stable/j.ctt5hh50s.5.
Export a RIS file (For EndNote, ProCite, Reference Manager, Zotero, Mendeley…)
Export a Text file (For BibTex)
Note: Always review your references and make any necessary corrections before using. Pay attention to names, capitalization, and dates.