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MLA
“INTRODUCTION.” Coping with Unplanned Absences: A Pocket Guide, by SARAH COOK, IT Governance Publishing, Ely, Cambridgeshire, United Kingdom, 2010, pp. 9–19, www.jstor.org/stable/j.ctt5hh537.6. Accessed 13 Aug. 2020.
APA
COOK, S. (2010). INTRODUCTION. In Coping with Unplanned Absences: A Pocket Guide (pp. 9-19). Ely, Cambridgeshire, United Kingdom: IT Governance Publishing. Retrieved August 13, 2020, from www.jstor.org/stable/j.ctt5hh537.6
CHICAGO
COOK, SARAH. "INTRODUCTION." In Coping with Unplanned Absences: A Pocket Guide, 9-19. Ely, Cambridgeshire, United Kingdom: IT Governance Publishing, 2010. Accessed August 13, 2020. www.jstor.org/stable/j.ctt5hh537.6.

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