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MLA
“MEASUREMENT COMMON GROUND FOR CLIENT AND PROVIDER?” Measuring Your IT: Identifying the Metrics That Matter, by JOHN STEWART, IT Governance Publishing, Ely, Cambridgeshire, 2012, pp. 40–50, www.jstor.org/stable/j.ctt5hh6ws.10. Accessed 3 Dec. 2020.
APA
STEWART, J. (2012). MEASUREMENT COMMON GROUND FOR CLIENT AND PROVIDER? In Measuring your IT: Identifying the metrics that matter (pp. 40-50). Ely, Cambridgeshire: IT Governance Publishing. Retrieved December 3, 2020, from http://www.jstor.org/stable/j.ctt5hh6ws.10
CHICAGO
STEWART, JOHN. "MEASUREMENT COMMON GROUND FOR CLIENT AND PROVIDER?" In Measuring Your IT: Identifying the Metrics That Matter, 40-50. Ely, Cambridgeshire: IT Governance Publishing, 2012. Accessed December 3, 2020. http://www.jstor.org/stable/j.ctt5hh6ws.10.

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