“ITG RESOURCES.” ITIL and Organizational Change, by PAMELA ERSKINE, IT Governance Publishing, Ely, Cambridgeshire, United Kingdom, 2013, pp. 130–133, www.jstor.org/stable/j.ctt5hh7c0.18. Accessed 11 Aug. 2020.
ERSKINE, P. (2013). ITG RESOURCES. In ITIL and Organizational Change (pp. 130-133). Ely, Cambridgeshire, United Kingdom: IT Governance Publishing. Retrieved August 11, 2020, from www.jstor.org/stable/j.ctt5hh7c0.18
ERSKINE, PAMELA. "ITG RESOURCES." In ITIL and Organizational Change, 130-33. Ely, Cambridgeshire, United Kingdom: IT Governance Publishing, 2013. Accessed August 11, 2020. www.jstor.org/stable/j.ctt5hh7c0.18.
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