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“ITG RESOURCES.” ITIL and Organizational Change, by PAMELA ERSKINE, IT Governance Publishing, Ely, Cambridgeshire, United Kingdom, 2013, pp. 130–133, Accessed 11 Aug. 2020.
ERSKINE, P. (2013). ITG RESOURCES. In ITIL and Organizational Change (pp. 130-133). Ely, Cambridgeshire, United Kingdom: IT Governance Publishing. Retrieved August 11, 2020, from
ERSKINE, PAMELA. "ITG RESOURCES." In ITIL and Organizational Change, 130-33. Ely, Cambridgeshire, United Kingdom: IT Governance Publishing, 2013. Accessed August 11, 2020.

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