“ABOUT THE AUTHOR.” ITIL and Organizational Change, by PAMELA ERSKINE, IT Governance Publishing, Ely, Cambridgeshire, United Kingdom, 2013, pp. 6–6, www.jstor.org/stable/j.ctt5hh7c0.3. Accessed 14 Aug. 2020.
ERSKINE, P. (2013). ABOUT THE AUTHOR. In ITIL and Organizational Change (p. 6). Ely, Cambridgeshire, United Kingdom: IT Governance Publishing. Retrieved August 14, 2020, from www.jstor.org/stable/j.ctt5hh7c0.3
ERSKINE, PAMELA. "ABOUT THE AUTHOR." In ITIL and Organizational Change, 6. Ely, Cambridgeshire, United Kingdom: IT Governance Publishing, 2013. Accessed August 14, 2020. www.jstor.org/stable/j.ctt5hh7c0.3.
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