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MLA
“ACKNOWLEDGEMENTS.” ITIL and Organizational Change, by PAMELA ERSKINE, IT Governance Publishing, Ely, Cambridgeshire, United Kingdom, 2013, pp. 7–8, www.jstor.org/stable/j.ctt5hh7c0.4. Accessed 6 Aug. 2020.
APA
ERSKINE, P. (2013). ACKNOWLEDGEMENTS. In ITIL and Organizational Change (pp. 7-8). Ely, Cambridgeshire, United Kingdom: IT Governance Publishing. Retrieved August 6, 2020, from www.jstor.org/stable/j.ctt5hh7c0.4
CHICAGO
ERSKINE, PAMELA. "ACKNOWLEDGEMENTS." In ITIL and Organizational Change, 7-8. Ely, Cambridgeshire, United Kingdom: IT Governance Publishing, 2013. Accessed August 6, 2020. www.jstor.org/stable/j.ctt5hh7c0.4.

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