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MLA
McLEAN, DANIEL. Availability and Capacity Management in the Cloud: An ITSM Narrative Account. IT Governance Publishing, 2014, www.jstor.org/stable/j.ctt7zsxcw, Accessed 4 Aug. 2020.
APA
McLEAN, D. (2014). Availability and Capacity Management in the Cloud: An ITSM Narrative Account. Ely, Cambridgeshire: IT Governance Publishing. Retrieved August 4, 2020, from www.jstor.org/stable/j.ctt7zsxcw
CHICAGO
McLEAN, DANIEL. Availability and Capacity Management in the Cloud: An ITSM Narrative Account. Ely, Cambridgeshire: IT Governance Publishing, 2014. Accessed August 4, 2020. www.jstor.org/stable/j.ctt7zsxcw.

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