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MLA
“SUCCESS FEELS GOOD.” Availability and Capacity Management in the Cloud: An ITSM Narrative Account, by DANIEL McLEAN, IT Governance Publishing, Ely, Cambridgeshire, 2014, pp. 124–132, www.jstor.org/stable/j.ctt7zsxcw.18. Accessed 12 Aug. 2020.
APA
McLEAN, D. (2014). SUCCESS FEELS GOOD. In Availability and Capacity Management in the Cloud: An ITSM Narrative Account (pp. 124-132). Ely, Cambridgeshire: IT Governance Publishing. Retrieved August 12, 2020, from www.jstor.org/stable/j.ctt7zsxcw.18
CHICAGO
McLEAN, DANIEL. "SUCCESS FEELS GOOD." In Availability and Capacity Management in the Cloud: An ITSM Narrative Account, 124-32. Ely, Cambridgeshire: IT Governance Publishing, 2014. Accessed August 12, 2020. www.jstor.org/stable/j.ctt7zsxcw.18.

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