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MLA
McLEAN, DANIEL. Catalogs, Services and Portfolios: An ITSM Success Story. IT Governance Publishing, 2014, www.jstor.org/stable/j.ctt7zsxht, Accessed 9 July 2020.
APA
McLEAN, D. (2014). Catalogs, Services and Portfolios: An ITSM success story. Ely, Cambridgeshire: IT Governance Publishing. Retrieved July 9, 2020, from www.jstor.org/stable/j.ctt7zsxht
CHICAGO
McLEAN, DANIEL. Catalogs, Services and Portfolios: An ITSM Success Story. Ely, Cambridgeshire: IT Governance Publishing, 2014. Accessed July 9, 2020. www.jstor.org/stable/j.ctt7zsxht.

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