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MLA
“Front Matter.” Catalogs, Services and Portfolios: An ITSM Success Story, by DANIEL McLEAN, IT Governance Publishing, Ely, Cambridgeshire, 2014, pp. 2–4, www.jstor.org/stable/j.ctt7zsxht.1. Accessed 9 July 2020.
APA
McLEAN, D. (2014). Front Matter. In Catalogs, Services and Portfolios: An ITSM success story (pp. 2-4). Ely, Cambridgeshire: IT Governance Publishing. Retrieved July 9, 2020, from www.jstor.org/stable/j.ctt7zsxht.1
CHICAGO
McLEAN, DANIEL. "Front Matter." In Catalogs, Services and Portfolios: An ITSM Success Story, 2-4. Ely, Cambridgeshire: IT Governance Publishing, 2014. Accessed July 9, 2020. www.jstor.org/stable/j.ctt7zsxht.1.

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