“MASTERS OF THE UNIVERSE.” Catalogs, Services and Portfolios: An ITSM Success Story, by DANIEL McLEAN, IT Governance Publishing, Ely, Cambridgeshire, 2014, pp. 62–72, www.jstor.org/stable/j.ctt7zsxht.12. Accessed 4 July 2020.
McLEAN, D. (2014). MASTERS OF THE UNIVERSE. In Catalogs, Services and Portfolios: An ITSM success story (pp. 62-72). Ely, Cambridgeshire: IT Governance Publishing. Retrieved July 4, 2020, from www.jstor.org/stable/j.ctt7zsxht.12
McLEAN, DANIEL. "MASTERS OF THE UNIVERSE." In Catalogs, Services and Portfolios: An ITSM Success Story, 62-72. Ely, Cambridgeshire: IT Governance Publishing, 2014. Accessed July 4, 2020. www.jstor.org/stable/j.ctt7zsxht.12.
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