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MLA
“ACKNOWLEDGEMENTS.” Catalogs, Services and Portfolios: An ITSM Success Story, by DANIEL McLEAN, IT Governance Publishing, Ely, Cambridgeshire, 2014, pp. 7–7, www.jstor.org/stable/j.ctt7zsxht.4. Accessed 15 July 2020.
APA
McLEAN, D. (2014). ACKNOWLEDGEMENTS. In Catalogs, Services and Portfolios: An ITSM success story (p. 7). Ely, Cambridgeshire: IT Governance Publishing. Retrieved July 15, 2020, from www.jstor.org/stable/j.ctt7zsxht.4
CHICAGO
McLEAN, DANIEL. "ACKNOWLEDGEMENTS." In Catalogs, Services and Portfolios: An ITSM Success Story, 7. Ely, Cambridgeshire: IT Governance Publishing, 2014. Accessed July 15, 2020. www.jstor.org/stable/j.ctt7zsxht.4.

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