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MLA
Barnes, Marian. “Authoritative Consumers or Experts by Experience?: User Groups in Health and Social Care.” The Consumer in Public Services: Choice, Values and Difference, edited by Richard Simmons et al., Policy Press at the University of Bristol, Bristol, UK; Portland, OR, USA, 2009, pp. 219–234, www.jstor.org/stable/j.ctt9qgp0r.18. Accessed 12 Apr. 2021.
APA
Barnes, M. (2009). Authoritative consumers or experts by experience?: User groups in health and social care. In Simmons R., Powell M., & Greener I. (Eds.), The consumer in public services: Choice, values and difference (pp. 219-234). Bristol, UK; Portland, OR, USA: Policy Press at the University of Bristol. doi:10.2307/j.ctt9qgp0r.18
CHICAGO
Barnes, Marian. "Authoritative Consumers or Experts by Experience?: User Groups in Health and Social Care." In The Consumer in Public Services: Choice, Values and Difference, edited by Simmons Richard, Powell Martin, and Greener Ian, 219-34. Bristol, UK; Portland, OR, USA: Policy Press at the University of Bristol, 2009. Accessed April 12, 2021. doi:10.2307/j.ctt9qgp0r.18.

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