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MLA
Simmons, Richard, et al., editors. “Conclusion: the Consumer in Public Services.” The Consumer in Public Services: Choice, Values and Difference, Policy Press at the University of Bristol, Bristol, UK; Portland, OR, USA, 2009, pp. 255–280, www.jstor.org/stable/j.ctt9qgp0r.20. Accessed 19 Apr. 2021.
APA
Conclusion: The consumer in public services. (2009). In Simmons R., Powell M., & Greener I. (Eds.), The consumer in public services: Choice, values and difference (pp. 255-280). Bristol, UK; Portland, OR, USA: Policy Press at the University of Bristol. doi:10.2307/j.ctt9qgp0r.20
CHICAGO
"Conclusion: The Consumer in Public Services." In The Consumer in Public Services: Choice, Values and Difference, edited by Simmons Richard, Powell Martin, and Greener Ian, 255-80. Bristol, UK; Portland, OR, USA: Policy Press at the University of Bristol, 2009. Accessed April 19, 2021. doi:10.2307/j.ctt9qgp0r.20.

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