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MLA
“Front-Line Workers and Public Policy.” Beyond Service: State Workers, Public Policy, and the Prospects for Democratic Administration, by GREG McELLIGOTT, University of Toronto Press, Toronto; Buffalo; London, 2001, pp. 188–214, www.jstor.org/stable/10.3138/9781442671362.12. Accessed 17 May 2021.
APA
McELLIGOTT, G. (2001). Front-line Workers and Public Policy. In Beyond Service: State Workers, Public Policy, and the Prospects for Democratic Administration (pp. 188-214). Toronto; Buffalo; London: University of Toronto Press. Retrieved May 17, 2021, from http://www.jstor.org/stable/10.3138/9781442671362.12
CHICAGO
McELLIGOTT, GREG. "Front-line Workers and Public Policy." In Beyond Service: State Workers, Public Policy, and the Prospects for Democratic Administration, 188-214. Toronto; Buffalo; London: University of Toronto Press, 2001. Accessed May 17, 2021. http://www.jstor.org/stable/10.3138/9781442671362.12.

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