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MLA
“Index.” From Bureaucracy to Public Management: The Administrative Culture of the Government of Canada, by O.P. Dwivedi and James Iain Gow, University of Toronto Press, 1999, pp. 187–192, www.jstor.org/stable/10.3138/j.ctt2tthb6.11. Accessed 16 Apr. 2021.
APA
Dwivedi, O., & Gow, J. (1999). Index. In From Bureaucracy to Public Management: The Administrative Culture of the Government of Canada (pp. 187-192). University of Toronto Press. Retrieved April 16, 2021, from http://www.jstor.org/stable/10.3138/j.ctt2tthb6.11
CHICAGO
Dwivedi, O.P., and James Iain Gow. "Index." In From Bureaucracy to Public Management: The Administrative Culture of the Government of Canada, 187-92. University of Toronto Press, 1999. Accessed April 16, 2021. http://www.jstor.org/stable/10.3138/j.ctt2tthb6.11.

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