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MLA
CORMAN, MICHAEL K., and KAREN MELON. “What Counts?: Managing Professionals on the Front Line of Emergency Services.” Under New Public Management: Institutional Ethnographies of Changing Front-Line Work, edited by ALISON I. GRIFFITH and DOROTHY E. SMITH, University of Toronto Press, Toronto; Buffalo; London, 2014, pp. 148–176, www.jstor.org/stable/10.3138/j.ctt7zwbzq.12. Accessed 27 May 2020.
APA
CORMAN, M., & MELON, K. (2014). What Counts?: Managing Professionals on the Front Line of Emergency Services. In GRIFFITH A. & SMITH D. (Eds.), Under New Public Management: Institutional Ethnographies of Changing Front-Line Work (pp. 148-176). Toronto; Buffalo; London: University of Toronto Press. Retrieved May 27, 2020, from www.jstor.org/stable/10.3138/j.ctt7zwbzq.12
CHICAGO
CORMAN, MICHAEL K., and KAREN MELON. "What Counts?: Managing Professionals on the Front Line of Emergency Services." In Under New Public Management: Institutional Ethnographies of Changing Front-Line Work, edited by GRIFFITH ALISON I. and SMITH DOROTHY E., 148-76. Toronto; Buffalo; London: University of Toronto Press, 2014. Accessed May 27, 2020. www.jstor.org/stable/10.3138/j.ctt7zwbzq.12.

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