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MLA
“Implementation and Monitoring.” Toward a Culture of Consequences: Performance-Based Accountability Systems for Public Services, by Brian M. Stecher et al., RAND Corporation, Santa Monica, CA; Arlington, VA; Pittsburgh, PA, 2010, pp. 103–120, www.jstor.org/stable/10.7249/mg1019.13. Accessed 26 May 2020.
APA
Stecher, B., Camm, F., Damberg, C., Hamilton, L., Mullen, K., Nelson, C., . . . Leuschner, K. (2010). Implementation and Monitoring. In Toward a Culture of Consequences: Performance-Based Accountability Systems for Public Services (pp. 103-120). Santa Monica, CA; Arlington, VA; Pittsburgh, PA: RAND Corporation. Retrieved May 26, 2020, from www.jstor.org/stable/10.7249/mg1019.13
CHICAGO
Stecher, Brian M., Frank Camm, Cheryl L. Damberg, Laura S. Hamilton, Kathleen J. Mullen, Christopher Nelson, Paul Sorensen, Martin Wachs, Allison Yoh, Gail L. Zellman, and Kristin J. Leuschner. "Implementation and Monitoring." In Toward a Culture of Consequences: Performance-Based Accountability Systems for Public Services, 103-20. Santa Monica, CA; Arlington, VA; Pittsburgh, PA: RAND Corporation, 2010. Accessed May 26, 2020. www.jstor.org/stable/10.7249/mg1019.13.

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