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MLA
“Introduction.” Toward a Culture of Consequences: Performance-Based Accountability Systems for Public Services, by Brian M. Stecher et al., RAND Corporation, Santa Monica, CA; Arlington, VA; Pittsburgh, PA, 2010, pp. 1–18, www.jstor.org/stable/10.7249/mg1019.8. Accessed 24 May 2020.
APA
Stecher, B., Camm, F., Damberg, C., Hamilton, L., Mullen, K., Nelson, C., . . . Leuschner, K. (2010). Introduction. In Toward a Culture of Consequences: Performance-Based Accountability Systems for Public Services (pp. 1-18). Santa Monica, CA; Arlington, VA; Pittsburgh, PA: RAND Corporation. Retrieved May 24, 2020, from www.jstor.org/stable/10.7249/mg1019.8
CHICAGO
Stecher, Brian M., Frank Camm, Cheryl L. Damberg, Laura S. Hamilton, Kathleen J. Mullen, Christopher Nelson, Paul Sorensen, Martin Wachs, Allison Yoh, Gail L. Zellman, and Kristin J. Leuschner. "Introduction." In Toward a Culture of Consequences: Performance-Based Accountability Systems for Public Services, 1-18. Santa Monica, CA; Arlington, VA; Pittsburgh, PA: RAND Corporation, 2010. Accessed May 24, 2020. www.jstor.org/stable/10.7249/mg1019.8.

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