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MLA
“BETTER OUTCOMES, LOWER COSTS.” Vital Conversations: Improving Communication Between Doctors and Patients, by DENNIS ROSEN, Columbia University Press, NEW YORK, 2014, pp. 1–30, www.jstor.org/stable/10.7312/rose16444.5. Accessed 6 June 2020.
APA
ROSEN, D. (2014). BETTER OUTCOMES, LOWER COSTS. In Vital Conversations: Improving Communication Between Doctors and Patients (pp. 1-30). NEW YORK: Columbia University Press. Retrieved June 6, 2020, from www.jstor.org/stable/10.7312/rose16444.5
CHICAGO
ROSEN, DENNIS. "BETTER OUTCOMES, LOWER COSTS." In Vital Conversations: Improving Communication Between Doctors and Patients, 1-30. NEW YORK: Columbia University Press, 2014. Accessed June 6, 2020. www.jstor.org/stable/10.7312/rose16444.5.

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