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MLA
“How Did It Come to This?: The Factors Driving the Intensification of Nursing Work.” Safety in Numbers: Nurse-to-Patient Ratios and the Future of Health Care, by Suzanne Gordon et al., 1st ed., Cornell University Press, ITHACA; LONDON, 2008, pp. 103–114, www.jstor.org/stable/10.7591/j.ctt7z8mb.10. Accessed 6 June 2020.
APA
Gordon, S., Buchanan, J., & Bretherton, T. (2008). How Did It Come to This?: The Factors Driving the Intensification of Nursing Work. In Safety in Numbers: Nurse-to-Patient Ratios and the Future of Health Care (pp. 103-114). ITHACA; LONDON: Cornell University Press. Retrieved June 6, 2020, from www.jstor.org/stable/10.7591/j.ctt7z8mb.10
CHICAGO
Gordon, Suzanne, John Buchanan, and Tanya Bretherton. "How Did It Come to This?: The Factors Driving the Intensification of Nursing Work." In Safety in Numbers: Nurse-to-Patient Ratios and the Future of Health Care, 103-14. ITHACA; LONDON: Cornell University Press, 2008. Accessed June 6, 2020. www.jstor.org/stable/10.7591/j.ctt7z8mb.10.

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