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MLA
“Avoid Making Stakeholders DEAF.” Leading Change from the Middle: A Practical Guide to Building Extraordinary Capabilities, by JACKSON NICKERSON, Brookings Institution Press, Washington, D.C., 2014, pp. 99–110, www.jstor.org/stable/10.7864/j.ctt6wpc02.8. Accessed 22 Jan. 2021.
APA
NICKERSON, J. (2014). Avoid Making Stakeholders DEAF. In Leading Change from the Middle: A Practical Guide to Building Extraordinary Capabilities (pp. 99-110). Washington, D.C.: Brookings Institution Press. Retrieved January 22, 2021, from http://www.jstor.org/stable/10.7864/j.ctt6wpc02.8
CHICAGO
NICKERSON, JACKSON. "Avoid Making Stakeholders DEAF." In Leading Change from the Middle: A Practical Guide to Building Extraordinary Capabilities, 99-110. Washington, D.C.: Brookings Institution Press, 2014. Accessed January 22, 2021. http://www.jstor.org/stable/10.7864/j.ctt6wpc02.8.

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