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MLA
“ChangeCasting Guidelines: THE DELIVERY.” Leading Change in a Web 2.1 World: How ChangeCasting Builds Trust, Creates Understanding, and Accelerates Organizational Change, by Jackson Nickerson, Brookings Institution Press, Washington, D.C., 2010, pp. 81–90, www.jstor.org/stable/10.7864/j.ctt6wpcwm.10. Accessed 23 Jan. 2021.
APA
Nickerson, J. (2010). ChangeCasting Guidelines: THE DELIVERY. In Leading Change in a Web 2.1 World: How ChangeCasting Builds Trust, Creates Understanding, and Accelerates Organizational Change (pp. 81-90). Washington, D.C.: Brookings Institution Press. Retrieved January 23, 2021, from http://www.jstor.org/stable/10.7864/j.ctt6wpcwm.10
CHICAGO
Nickerson, Jackson. "ChangeCasting Guidelines: THE DELIVERY." In Leading Change in a Web 2.1 World: How ChangeCasting Builds Trust, Creates Understanding, and Accelerates Organizational Change, 81-90. Washington, D.C.: Brookings Institution Press, 2010. Accessed January 23, 2021. http://www.jstor.org/stable/10.7864/j.ctt6wpcwm.10.

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