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MLA
“Introduction: A New Tool for Leaders.” Leading Change in a Web 2.1 World: How ChangeCasting Builds Trust, Creates Understanding, and Accelerates Organizational Change, by Jackson Nickerson, Brookings Institution Press, Washington, D.C., 2010, pp. 1–18, www.jstor.org/stable/10.7864/j.ctt6wpcwm.4. Accessed 23 Jan. 2021.
APA
Nickerson, J. (2010). Introduction: A New Tool for Leaders. In Leading Change in a Web 2.1 World: How ChangeCasting Builds Trust, Creates Understanding, and Accelerates Organizational Change (pp. 1-18). Washington, D.C.: Brookings Institution Press. Retrieved January 23, 2021, from http://www.jstor.org/stable/10.7864/j.ctt6wpcwm.4
CHICAGO
Nickerson, Jackson. "Introduction: A New Tool for Leaders." In Leading Change in a Web 2.1 World: How ChangeCasting Builds Trust, Creates Understanding, and Accelerates Organizational Change, 1-18. Washington, D.C.: Brookings Institution Press, 2010. Accessed January 23, 2021. http://www.jstor.org/stable/10.7864/j.ctt6wpcwm.4.

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