@inbook{10.7312/rose16444.13,
 URL = {http://www.jstor.org/stable/10.7312/rose16444.13},
 bookauthor = {DENNIS ROSEN},
 booktitle = {Vital Conversations: Improving Communication Between Doctors and Patients},
 pages = {215--236},
 publisher = {Columbia University Press},
 title = {NOTES},
 year = {2014}
}