@inbook{10.7591/j.ctt7zgwd.11,
 ISBN = {9780801448300},
 URL = {http://www.jstor.org/stable/10.7591/j.ctt7zgwd.11},
 bookauthor = {Bruce E. Kaufman},
 booktitle = {Hired Hands or Human Resources?: Case Studies of HRM Programs and Practices in Early American Industry},
 edition = {1},
 pages = {103--114},
 publisher = {Cornell University Press},
 title = {Industrial Relations Counselors, Inc.},
 year = {2010}
}