Evaluation of the Patient Safety Improvement Corps

Evaluation of the Patient Safety Improvement Corps: Experiences of the First Two Groups of Trainees

Stephanie S. Teleki
Cheryl L. Damberg
Melony E. Sorbero
Allen Fremont
Lily Bradley
Donna O. Farley
Copyright Date: 2006
Published by: RAND Corporation
Pages: 116
  • Cite this Item
  • Book Info
    Evaluation of the Patient Safety Improvement Corps
    Book Description:

    An evaluation of the first two years of the Agency for Healthcare Research and Quality and Veterans' Affairs' Patient Safety Improvement Corps program for improving health care professionals' patient-safety knowledge and skills. Data were collected through in-person interviews at the final training session, and through telephone follow-up interviews one year later. Overall, participants valued the tools and skills they learned and continue to use.

    eISBN: 978-0-8330-6001-3
    Subjects: Health Sciences

Table of Contents

  1. Front Matter
    (pp. i-ii)
  2. Preface
    (pp. iii-iv)
  3. Table of Contents
    (pp. v-vi)
  4. Figures
    (pp. vii-viii)
  5. Tables
    (pp. ix-x)
  6. Glossary
    (pp. xi-xiv)
  7. Executive Summary
    (pp. xv-xxvi)
  8. Acknowledgments
    (pp. xxvii-xxviii)
  9. Chapter 1 Introduction
    (pp. 1-6)

    In early 2000, the Institute of Medicine (IOM) published a report entitledTo Err Is Human: Building a Safer Health System, which mobilized national efforts to improve the safety of the U.S. health care system (IOM, 2000). The IOM called for leadership from the Department of Health and Human Services (DHHS) in reducing medical errors, identifying AHRQ as the national focal point forpatient safetyresearch and practice improvements. In response to the IOM report, the Quality Interagency Coordination Task Force (QuIC), a collaborative effort among federal agencies,¹ issued a report in February 2000:Doing What Counts for Patient Safety:...

  10. Chapter 2 Lessons from the First-Year PSIC Trainees
    (pp. 7-42)

    Overall, the Year 1 PSIC trainees (2003–2004) positively evaluated their PSIC experience—an assessment provided in the interviews conducted during the third and final training session for this group and reinforced one year later in the telephone interviews. Both at the time of the training and one year later, Year 1 PSIC participants valued the tools and skills they learned and were continuing to use, many as a day-to-day part of their positions. They appreciated and continued to draw upon the technical aspects of the training, the hands-on exercises—especially the knowledge gained through their own and other teams’...

  11. Chapter 3 Second-Year 2004–2005 Trainees
    (pp. 43-58)

    As with the Year 1 trainees, the experiences of the Year 2 (2004–2005) PSIC trainees were positive overall. Participants especially appreciated the skills and tools taught during the program; the opportunities to practice those skills; the networking with the PSIC instructors, the VA, and colleagues from other states; the extensive library of books and other materials; and the funding provided by AHRQ.

    Similar to findings for the Year 1 training, according to participants’ reports, the Year 2 PSIC appears to have facilitated actions by participants to improve patient safety in their home organizations. Considering this finding along with the...

  12. Chapter 4 Conclusions and Recommendations
    (pp. 59-64)

    Overall, the PSIC program has been very successful. As outlined in this report, statements from the first two groups of trainees have consistently presented a program that is well organized, informative, and worth attending. In particular, trainees report that they are using the skills and tools they learned through the program to make meaningful changes at their home institutions and in their home states, as well as to educate others. They repeatedly have expressed appreciation to AHRQ for financially supporting the PSIC and to the VA for its execution.

    Through its funding of the PSIC, AHRQ is helping to build...

  13. Appendix A First Year 2003–2004 Team Interview Protocol
    (pp. 65-68)
  14. Appendix B First Year 2003–2004 Follow-up Telephone Interview Protocol
    (pp. 69-80)
  15. Appendix C Second Year 2004–2005 Team Interview Protocol
    (pp. 81-86)
  16. References
    (pp. 87-88)