• • Front Matter
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• • Table of Contents
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• • Contributors
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• • Foreword
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• • Introduction and Overview
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• • Low Pay, Working Conditions, and Living Standards
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• • Industrial Relations, Legal Regulations, and Wage Setting
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• • The Impact of Institutions on the Supply Side of the Low-Wage Labor Market
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• • Institutions, Firms, and the Quality of Jobs in Low-Wage Labor Markets
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• • Retail Jobs in Comparative Perspective
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• • Working at the Wage Floor:: Hotel Room Attendants and Labor Market Institutions in Europe and the United States
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• • Cleaning and Nursing in Hospitals:: Institutional Variety and the Reshaping of Low-Wage Jobs
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• • Tough Meat, Hard Candy:: Implications for Low-Wage Work in the Food-Processing Industry
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• • Restructuring Customer Service:: Labor Market Institutions and Call Center Workers in Europe and the United States
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• • Index
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