Leading for Success

Leading for Success: Unleash your leadership potential to achieve extraordinary results

SARAH COOK
Copyright Date: 2009
Published by: IT Governance Publishing
Pages: 105
https://www.jstor.org/stable/j.ctt5hh5sw
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  • Book Info
    Leading for Success
    Book Description:

    Leading for Success is intended to provide IT managers with practical advice and tips on how to become an effective leader. Whatever the environment in which you work, providing effective leadership fosters a climate where team members want to give of their best and where organisational goals are more likely to be reached. Furthermore, there is a strong focus on leadership and the creation of stakeholder value for an organisation. Whether you are new to leadership, or have been a leader for some time, this book will help you develop your leadership skills. It is designed to assist you in understanding the characteristics of an effective leader, to help you assess where your strengths and development areas are and to create a plan of action for realising your leadership potential.

    eISBN: 978-1-905356-93-5
    Subjects: Management & Organizational Behavior

Table of Contents

  1. Front Matter
    (pp. 2-4)
  2. FOREWORD
    (pp. 5-5)
    Angela Wilde

    IT is often seen as a ‘hard-skill’ profession where there is no place for soft skills. Yet the importance of soft skills for the IT professional should not be underrated; they underlie all behaviours and interactions. Both IT and non-IT professionals need to work together and learn from each other for effective business performance. All professionals, be they in IT or elsewhere, need to understand how their actions and reactions impact on their behaviour and working relationships.

    This series of books aims to provide practical guidance on a range of soft-skills areas for those in IT and also for others,...

  3. PREFACE
    (pp. 6-6)
    Sarah Cook
  4. ABOUT THE AUTHOR
    (pp. 7-7)
  5. ACKNOWLEDGEMENTS
    (pp. 8-8)
  6. Table of Contents
    (pp. 9-9)
  7. INTRODUCTION
    (pp. 10-10)

    This book is dedicated to IT professionals who want to improve their leadership skills.

    No matter what environment people work in, team members look to a leader to motivate and inspire them to give of their best. Whether your business is in a phase of growth, facing a harsh economic climate or experiencing change, an effective leader rallies others to achieve organisational goals.

    I particularly like a quote from Rosalynn Carter which I believe sums up effective leadership: ‘A leader takes people where they want to go. A great leader takes people where they don’t necessarily want to go, but...

  8. CHAPTER 1: WHAT IS LEADERSHIP?
    (pp. 11-20)

    In this chapter I provide:

    A description of what makes a great leader.

    An outline of the difference between leading and managing.

    A self-assessment tool for finding whether you spend most of your time managing or leading, and the implications of that for you, your colleagues and your customers.

    I was working in a business recently that had undergone a lot of change. Morale in the organisation was poor and there was uncertainty about the future. There was generally a stale air about the place and productivity was low.

    There were several departments, however, including IT, where the atmosphere was...

  9. CHAPTER 2: LEADERSHIP STYLES
    (pp. 21-44)

    In this chapter I provide:

    A description of what leadership means in practice, using two contrasting models of leadership.

    A self-assessment questionnaire that will show you your leadership style preferences and their consequences.

    We looked in the last chapter at what leadership is and when it is appropriate to use it. We also began by looking at the traits that great leaders demonstrate. This is follows one of the various theories of leadership that attempt to identify the common traits possessed by successful leaders. However, the list is ever-growing and no definitive list is possible.

    Below I discuss two models...

  10. CHAPTER 3: LEADING YOURSELF
    (pp. 45-55)

    In this chapter I outline:

    Why it is important that you increase your self-awareness to become a better leader

    Techniques you can use to increase your self-awareness

    A self-assessment leadership model.

    It is commonly acknowledged that there are three basic ways to become a leader:

    Some people demonstrate extraordinary leadership qualities in a crisis or important event, which causes them to rise to the occasion.

    Some people are born with natural personality traits that lead them into leadership roles.

    Some people can learn leadership skills and choose to become leaders. I am sure that this applies to you and it...

  11. CHAPTER 4: LEADING THE BUSINESS
    (pp. 56-66)

    In this chapter I focus on:

    How effective leaders develop a vision for their department.

    How to set departmental objectives and strategy.

    The importance of communicating clearly to team members the vision, goals and strategy.

    People want to be guided by those they respect and who have a clear sense of direction. You can provide a sense of direction as a leader by conveying a strong vision of the future, setting clear objectives and a strategy to achieve the vision that is shared by all of your team.

    According to a study by the global management consultancy Hay Group, trust...

  12. CHAPTER 5: LEADING OTHERS
    (pp. 67-82)

    In this chapter I outline:

    The importance of personal presence and impact in leading others.

    The importance of emotional intelligence.

    How to influence others effectively.

    In order to bring others with you as a leader, you need to be able to influence effectively. Being aware of your own style of communication and preferences is a first step.

    Typically, people have a preference for one of four basic styles of communication. At times they may use a combination of two styles. These styles are:

    Direct:

    taking charge

    communicating directly

    assertive

    focused on the big picture.

    Engaging:

    persuasive

    energetic

    enthusiastic

    spontaneous

    Systematic:...

  13. CHAPTER 6: EMPOWERING OTHERS
    (pp. 83-90)

    In this chapter I outline:

    How effective leadership encourages empowerment.

    The four levels of empowerment.

    How to delegate effectively.

    This chapter looks at how you can empower people and, in doing so, challenge and encourage them to take responsibility and release their potential. Empowerment involves the devolvement of decision making to team members. The benefits of empowerment include:

    Greater decision making for individuals.

    More sense of ownership and responsibility.

    Higher levels of customer satisfaction as staff are given the power to make decisions to increase customer loyalty.

    Traditionally, many organisational departments, including IT, tend to adopt a command-and-control type of...

  14. CHAPTER 7: ACTION PLANNING
    (pp. 91-100)

    In this chapter I outline how to:

    Recognise your strengths as a leader.

    Prepare a personal development plan to increase your leadership capability.

    Great leaders are those who are able to display a positive, but realistic, attitude towards themselves without being arrogant. They are confident in their abilities and know where their strengths lie. In doing so,

    They are more willing to admit when things go wrong, so there is an opportunity to fix them.

    The style they use allows for consideration of others’ viewpoints; they also have the ability to express their own.

    They are more likely to take...

  15. GLOSSARY
    (pp. 101-102)
  16. BIBLIOGRAPHY
    (pp. 103-103)
  17. ITG RESOURCES
    (pp. 104-105)