Ensure that new/changed Services meet business needs as defined in Service Strategy and Service Design.
Efficient/effective, risk-mitigated Service Changes.
Minimally invasive, risk-mitigated Service Deployment.
Ensure changes meet expected value, and, when they do not, level-set customer expectations.
Capture, maintain and deliver required knowledge and information about Services and associated CIs/assets.
Provide overall planning and resource coordination for Transition activities.
Ensure appropriate resources are used (available) ensuring agreed requirements are met.
Coordinate activities across all resources and groups preventing resource/time conflicts.
Ensure new/changed Service is deployed within established cost, time, and quality.
Ensure appropriate tools, management systems, processes, measurement systems, and...