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MLA
Waller, Vivienne, et al. “An Action-Centred Approach to Conceptualising Information Support for Routine Work.” Information Systems Foundations: Theory, Representation and Reality, edited by Dennis N. Hart and Shirley D. Gregor, ANU Press, Canberra, 2007, pp. 171–196, www.jstor.org/stable/j.ctt24hdw8.13. Accessed 30 July 2021.
APA
Waller, V., Johnston, R., & Milton, S. (2007). An Action-Centred Approach to Conceptualising Information Support for Routine Work. In Hart D. & Gregor S. (Eds.), Information Systems Foundations: Theory, Representation and Reality (pp. 171-196). Canberra: ANU Press. Retrieved July 30, 2021, from http://www.jstor.org/stable/j.ctt24hdw8.13
CHICAGO
Waller, Vivienne, Robert B Johnston, and Simon K Milton. "An Action-Centred Approach to Conceptualising Information Support for Routine Work." In Information Systems Foundations: Theory, Representation and Reality, edited by Hart Dennis N. and Gregor Shirley D., 171-96. Canberra: ANU Press, 2007. Accessed July 30, 2021. http://www.jstor.org/stable/j.ctt24hdw8.13.

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