“LEARNING FROM THE EXPERIENCE OF CHANGE.” Changing How You Manage and Communicate Change: Focusing on the Human Side of Change, by NAOMI KARTEN, IT Governance Publishing, Ely, Cambridgeshire, 2009, pp. 159–172, www.jstor.org/stable/j.ctt5hh664.18. Accessed 26 July 2021.
KARTEN, N. (2009). LEARNING FROM THE EXPERIENCE OF CHANGE. In Changing how you manage and communicate change: Focusing on the human side of change (pp. 159-172). Ely, Cambridgeshire: IT Governance Publishing. Retrieved July 26, 2021, from http://www.jstor.org/stable/j.ctt5hh664.18
KARTEN, NAOMI. "LEARNING FROM THE EXPERIENCE OF CHANGE." In Changing How You Manage and Communicate Change: Focusing on the Human Side of Change, 159-72. Ely, Cambridgeshire: IT Governance Publishing, 2009. Accessed July 26, 2021. http://www.jstor.org/stable/j.ctt5hh664.18.
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