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MLA
“Consumer and Business Perspectives.” Identity Theft and Fraud: Evaluating and Managing Risk, by Norm Archer et al., University of Ottawa Press, Ottawa, 2012, pp. 204–225, www.jstor.org/stable/j.ctt5vkcdw.12. Accessed 27 July 2021.
APA
Archer, N., Sproule, S., Yuan, Y., Guo, K., & Xiang, J. (2012). Consumer and Business Perspectives. In Identity Theft and Fraud: Evaluating and Managing Risk (pp. 204-225). Ottawa: University of Ottawa Press. Retrieved July 27, 2021, from http://www.jstor.org/stable/j.ctt5vkcdw.12
CHICAGO
Archer, Norm, Susan Sproule, Yufei Yuan, Ken Guo, and Junlian Xiang. "Consumer and Business Perspectives." In Identity Theft and Fraud: Evaluating and Managing Risk, 204-25. Ottawa: University of Ottawa Press, 2012. Accessed July 27, 2021. http://www.jstor.org/stable/j.ctt5vkcdw.12.

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