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MLA
RUSSELL, BOB. Smiling Down the Line: Info-Service Work in the Global Economy. University of Toronto Press, 2009, www.jstor.org/stable/10.3138/9781442697850, Accessed 28 July 2021.
APA
RUSSELL, B. (2009). Smiling Down the Line: Info-Service Work in the Global Economy. Toronto; Buffalo; London: University of Toronto Press. doi:10.3138/9781442697850
CHICAGO
RUSSELL, BOB. Smiling Down the Line: Info-Service Work in the Global Economy. Toronto; Buffalo; London: University of Toronto Press, 2009. Accessed July 28, 2021. doi:10.3138/9781442697850.

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