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MLA
Elsbach, Kimberly D. “Managing Images of Trustworthiness in Organizations.” Trust and Distrust In Organizations: Dilemmas and Approaches, edited by Roderick M. Kramer and Karen S. Cook, Russell Sage Foundation, New York, 2004, pp. 275–292, www.jstor.org/stable/10.7758/9781610443388.14. Accessed 3 Aug. 2021.
APA
Elsbach, K. (2004). Managing Images of Trustworthiness in Organizations. In Kramer R. & Cook K. (Eds.), Trust and Distrust In Organizations: Dilemmas and Approaches (pp. 275-292). New York: Russell Sage Foundation. Retrieved August 3, 2021, from http://www.jstor.org/stable/10.7758/9781610443388.14
CHICAGO
Elsbach, Kimberly D. "Managing Images of Trustworthiness in Organizations." In Trust and Distrust In Organizations: Dilemmas and Approaches, edited by Kramer Roderick M. and Cook Karen S., 275-92. New York: Russell Sage Foundation, 2004. Accessed August 3, 2021. http://www.jstor.org/stable/10.7758/9781610443388.14.

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