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Toward a Culture of Consequences

Toward a Culture of Consequences: Performance-Based Accountability Systems for Public Services -- Executive Summary

Brian M. Stecher
Frank Camm
Cheryl L. Damberg
Laura S. Hamilton
Kathleen J. Mullen
Christopher Nelson
Paul Sorensen
Martin Wachs
Allison Yoh
Gail L. Zellman
with Kristin J. Leuschner
Copyright Date: 2010
Published by: RAND Corporation
Pages: 50
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  • Book Info
    Toward a Culture of Consequences
    Book Description:

    Performance-based accountability systems (PBASs) link incentives to measured performance to improve services to the public. Research suggests that PBASs influence provider behaviors, but little is known about PBASs' effectiveness at achieving their performance goals. This document explores the design and effectiveness of nine PBASs in five sectors: child care, education, health care, public health emergency preparedness, and transportation.

    eISBN: 978-0-8330-5035-9
    Subjects: Education, Health Sciences

Table of Contents

  1. Front Matter
    (pp. i-ii)
  2. Preface
    (pp. iii-iv)
  3. Table of Contents
    (pp. v-vi)
  4. Table
    (pp. vii-viii)
  5. Acknowledgments
    (pp. ix-x)
  6. Abbreviations
    (pp. xi-xii)
  7. Executive Summary
    (pp. 1-16)

    During the past two decades, PBASs, which link financial or other incentives to measured performance as a means of improving services to the public, have gained popularity in a wide range of service fields. There are many examples. In education, the No Child Left Behind Act of 2001 (NCLB)² combined explicit expectations for student performance with well-aligned tests to measure achievement and strong consequences for schools that do not meet program targets. In child care, quality rating and improvement systems (QRISs) establish quality standards, measure and rate providers, and provide incentives and supports for quality improvement. In the transportation sector,...

  8. APPENDIX The Five Sectors
    (pp. 17-38)
  9. Back Matter
    (pp. 39-39)