Within the US government and among the public there are concerns that the Department of State responds too slowly on urgent matters. This is not a new problem.
While not all of the thousands of communications that the department receives and sends daily can be fitted into a system for more rapid response by telegram, memo, or email—there is an arrangement that might provide some assistance.
The executive secretariat established by George Marshall in the early 1950s, among other things tracks communications for the secretary and the secretary’s immediate deputies. In the past, there has been a system of...